Terms and Conditions of Purchase
DEFINITIONS
Except as otherwise expressly provided in other specific provisions of the terms listed below have in these General Conditions of Sale, the meaning that is attributed to them in the following meanings: "Business Day" or "Days" are the days when our offices are open for normal business.
"Force Majeure Event" includes situations resulting (directly or indirectly) from any strikes, lockouts, fires, floods, proven inability to procure products, materials or services, breakdowns, delays by suppliers or carriers, laws or government regulations or any other cause or event beyond our control. The above is provided as an example only. There are other events that may constitute force majeure..
OBJECT
These General Conditions of Sale for the purchase of BettyModaMare products carried out remotely via computer network at " bettymodamare.it " belonging to Alexandra Palazzi based in San Felice Circeo (LT ), Piazza Vittorio Veneto 27. These purchases are reserved for customers direct users , traders , wholesalers, retailers , professionals, etc. . Every purchase transaction will be governed by the provisions of Legislative Decree no . 185/99 and , as regards the protection of confidentiality, will be subject to the rules laid down in Legislative Decree no. 196/03.
DELIVERY
The goods will be delivered by a courier service to your door. For delivery means delivery of the goods to the carrier. Delivery times described during the checkout process on the website depends on the shipping method used , depending on size and weight of the items purchased . The courier will deliver the goods pending a signature confirming receipt of the same . In the event that the goods shipped by courier do not arrive within the stipulated period , the customer must contact BettyModaMare at the number listed on this site . In the event that the goods have not been delivered due to the inability of the customer to receive them, the client will first have to contact the courier company through the references that are left from the same carrier for cases of non- receipt of goods.
COMPLAINTS
Any complaint must be addressed directly to BettyModaMare , after contacting customer service or e-mail at info@bettymodamare.it . BettyModaMare is committed to responding to complaints within five working days.
WARRANTIES
On bettymodamare.it are offered for sale and craft products of the highest quality , bettymodamare. It does not sell products which are used , irregular, or inferior to the corresponding market standards . The main characteristics of products are shown on bettymodamare.it on each product page. The images and colors of the products offered for sale on bettymodamare.it may not correspond exactly with the real effect of the Internet browser or monitor used and no exception will be raised in this regard by the consumer.
RIGHT OF WITHDRAWAL
Under Article . 5 DL 185/1999, if the Customer is a consumer (ie a person who buys goods for purposes not related to his trade, business or profession), has the right to rescind the purchase contract for any reason, without explanation and without penalty . To exercise this right , the customer must contact the service indicated on the Site, and send to BettyModaMare a notice to that effect within 10 working days from the date of receipt of goods. Such notice shall be sent by registered letter with acknowledgment of receipt, addressed to:
Alessandra Palazzi
Piazza Vittorio Veneto 27
04017 San Felice Circeo (LT)
ITALIA
or by telegram sent within the above stated period of 10 days and followed by a confirmation sent by registered letter with acknowledgment of receipt within the following 48 hours. Once the notice of withdrawal has been received, BettyModaMare will quickly inform the customer of the details on how to return the goods.
IMPORTANT: The customer must apply the label that gets attached to the transport document on the outer packaging of the goods to return the label that gets attached to the transport document , where it will transcribe the information received.
As the only burden , and if the error is not depending on a fact attributable to BettyModaMare the customer must bear the cost of returning the goods. The goods must be returned intact and in their original packaging , complete with all its parts , without having suffered any damage . Upon arrival to the warehouse, the goods will be examined and if goods are not damaged or tampered with BettyModaMare will refund the customer the full amount paid within the statutory time limits . Reimbursement will be made by crediting the amount due on the credit card used by the customer for the purchase. The Buyer shall promptly provide to BettyModaMare any and all information necessary for a proper and calls for the reimbursement process.
APPLICABLE LAW AND JURISDICTION
The contract of sale between the customer and BettyModaMare is concluded in Italy and governed by Italian law. For any dispute concerning the validity , interpretation or execution of this contract the territorial jurisdiction of the courts of the place of residence or domicile of the consumer , if located within the state.